FAQ
✨ Niniroo – Frequently Asked Questions (FAQ)
📦 Orders & Shipping
Q: Where do you ship from?
A: We work with trusted print partners worldwide through Printify. Depending on your location and the product you order, your items may ship from the US, Europe, or other global fulfillment centers.
Q: Do you ship to my country?
A: Yes! Niniroo ships worldwide 🌍. No matter where you live, we’ll do our best to get your order to you.
Q: How long does shipping take?
A: Shipping times vary by location and product. Typical delivery estimates:
• 🇪🇺 Europe: 7–10 business days
• 🇺🇸 USA: 7–12 business days
• 🌍 Rest of world: 10–20 business days
(Please note: processing/production usually takes 2–5 business days before shipping.)
Q: How much does shipping cost?
A: Shipping costs are calculated at checkout based on your location and items. We also offer free shipping on orders over [X amount].
Q: Where is my order?
A: Once your order ships, you’ll receive a tracking link by email. If you don’t see it, check your spam/junk folder. Still no luck? Reach out to us via our contact page or email.
👕 Products
Q: What kind of products do you sell?
A: Niniroo is all about Wear Your Mood. That means unique, witty, and playful designs across apparel, accessories, and lifestyle items. Every product is printed on demand — made just for you when you order.
Q: Do you have size guides?
A: Yes! Size charts are included on all relevant product pages (like t-shirts, hoodies, and apparel). If you’re not sure, check the chart before ordering or drop us a message — we’re happy to help.
Q: What if I ordered the wrong size?
A: Since all products are printed on demand, we don’t keep stock. But don’t worry — if your order doesn’t fit, reach out to us within 14 days and we’ll work with you to find a solution. (Note: Return shipping costs may apply unless the item is defective or incorrect.)
💳 Payments & Returns
Q: What payment methods do you accept?
A: We accept all major credit/debit cards including Visa, Mastercard, as well as Apple Pay and Google Pay.
Q: Is my payment secure?
A: Absolutely. Niniroo uses SSL encryption and secure payment gateways to keep your information safe at all times.
Q: Do you accept returns?
A: Yes — we offer a 14-day return policy for most items. Products must be unused, in original condition, and contact with us is required before sending anything back.
Q: Do you offer refunds?
A: If your item arrives damaged, misprinted, or doesn’t arrive at all, we’ll gladly issue a refund or replacement. See our [Refund Policy] for full details.
🌈 About Niniroo
Q: What is Niniroo?
A: Niniroo is a playful lifestyle brand built around one simple idea: Wear Your Mood. Our designs are witty, fun, and made to match the energy of the moment — whether that’s cosmic, spooky, cozy, or just unapologetically you.
Q: How can I contact you?
A: You can reach us anytime through our contact page or email. We usually respond within 48 hours.